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Pay Your Bill

Pay Your Bill

We are pleased to offer Customer Access Portal for account review and payment.  Please click HERE to make a one time payment or set up recurring payments. There is no cost to our customers to use the Customer Portal or fees to use credit/debit cards or EChecks.  

ABOUT YOUR BILL

Sewer service charges are billed by the District every 3 months as follows:.

January, February & March fees are billed on March 31st 

April, May & June fees are billed on June 30th 

July, August & September fees are billed on September 30th

October, November & December are billed on December 31st  

Bills are due and payable upon receipt.  Accounts become delinquent if not paid 30 days after the billing date.

Delinquent accounts will be charged a late fee of 4.22% per quarter on any unpaid balance.

All sewer service charges and late fees  are the responsibility of the property owner and remain their responsibility until the District is properly notified of a change in ownership of the property.

Past due sewer service charges and late fees may be placed on the Butte County tax roll for collection.

Paperless billing is available. Contact LOAPUD for an authorization form.

If you have questions regarding your bill please contact the office at (530) 533-2000, or send an e-mail to accts_receivable@loapud.com.


PAYING YOUR BILL 

  • Through the LOAPUD Customer Access Portal (HERE) - you can access your statements and payment history, set up recurring payments and make payments via Visa, Mastercard and Discover (includes debit cards with the Visa and Mastercard logo) and Echecks.  
  • Mail your check or money order payable to LOAPUD at 1960 Elgin Street, Oroville, CA 95966.  Be sure to include your account number, Web ID or service address so we can accurately credit your account.
  • Set up a “bill pay” account through your bank or financial institution. These can take up to ten (10) days to reach LOAPUD. Be sure to include your Web ID (found on your statement or through the Customer portal) so we can accurately credit your account.
  • Pay over the phone (530-533-2000) by credit/debit card.